Privacy Policy

Last updated 29 May, 2025

At Couples Awaken, your privacy is important to us. We’re committed to maintaining the trust and safety of every visitor to our website, whether you’re exploring our work or reaching out for deep, private couples therapy support. This Privacy Policy outlines how we collect, use, and safeguard your information, particularly as it relates to our global offering of high-fee, trauma-informed couples therapy intensives. Learn more about our couples therapy here.

We work with clients internationally—both online and in person—and take your privacy seriously in all formats.

1. Who We Are

CouplesAwaken.com is owned and operated by Lucy Orton Therapy + Consulting, based in Gloucestershire, UK.

We specialise in high-trust, intensive couples therapy experiences, often delivered in a retreat-style format. Our work is grounded in Internal Family Systems (IFS), Brainspotting, and Relational Life Therapy (RLT), and supports couples from across the UK, Europe, Asia, North America, and beyond.

2. Information We Collect

When you visit this site or contact us through our forms, we may collect:

  • Name, email address, and phone number (if you submit a form)

  • Information about your interest in therapy intensives

  • Anonymous usage data via cookies or analytics tools

  • Payment or scheduling information if you proceed to book an intensive

3. How We Use Your Information

We use your data to:

  • Respond to enquiries about couples intensives

  • Send relevant information about services you’ve expressed interest in

  • Offer a personalised booking experience

  • Maintain secure records of sessions, if applicable

  • Improve our website’s performance and reach (via aggregated analytics)

We do not sell or share your personal data with third parties, ever.

4. Global Client Support

As a practice working with international clients, we comply with relevant privacy laws including the GDPR (for EU/UK clients) and follow best practices for global data handling and storage.

5. Data Security

Your information is stored securely and only accessed by authorised personnel. Any therapy-related data is kept confidential in line with our ethical and legal obligations as a professional therapeutic service.

6. Cookies & Analytics

We use cookies and analytics tools to understand how visitors engage with our content—this helps us reach the right audience for our couples therapy intensives and continuously improve your experience. You can disable cookies through your browser settings.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Ask us to correct or delete your data

  • Withdraw consent at any time

  • Lodge a complaint with your local data protection authority

To make any such request, please email: [Your Email Address]

8. Contact

If you have any questions about this policy or how we handle your data, you can contact us at:

Lucy Orton Therapy + Consulting
67 Parklands, Wotton-under-Edge, Gloucestershire, GL12 7NR, UK

9. Changes to This Policy

We may update this policy from time to time to reflect changes in regulations or our services. You’ll always find the most current version on this page.

The owner of CouplesAwaken.com is Lucy Orton Coaching + Therapy. Contact lucy@lucyorton.com for inquiries or post/mail to 67 Parklands, Wotton-Under-Edge, Gloucestershire, GL12 7NR, UK.